FREE

This program is funded by the Universal Service Fund (USF) and consists of money collected from telecommunications companies that is dedicated to fulfilling the goals of universal service. Telecommunications companies are required to make universal service contributions under the  Telecommunications Act of 1996. USAC administers the collection of these contributions, then also administers the disbursement of USF money through four USF programs: Lifeline, E-Rate, High Cost, and Rural Health Care.

Lifeline is the FCC’s permanent program to support affordable access to essential communications services such as broadband Internet access. The ACP is a new program designed to provide additional support to make broadband more affordable for certain low-income households.

May be needed if the address is not current on the government issued-ID

• Prior year’s state, federal, or Tribal tax return
• Current income statement from your employer or a paycheck stub
• Veterans Administration statement of benefits
• Unemployment or Workers’ Compensation statement of benefits
• Federal or Tribal notice letter of participation in General Assistance
• Divorce decree, child support award, or other official document containing income information

May need it if you using an out-of-state ID, or your address is not current on the
government-issued ID.

• U.S. Driver’s license or U.S. Government, state, or Tribal Issued ID
• Utility bill within 12 months (electric of water bill)
• Current income statement from an employer, paycheck stub, or W-2
• Previous year’s state, federal or Tribal tax return
• Lease statement (can be handwritten) within 12 months
• Mortgage (can be older than 12 months)
• Government assistance program documents within 12 months
• Statement of benefits from a qualifying program within 12 months
• Retirement/pension statement of benefits can be older than 12 months
• Unemployment/workers’ compensation statement of benefits within 12 months
• Vehicle Registration (can be handwritten) within 12 months
• USPS Change of Address (a date might be not available)
• Insurance Policy Letter within 12 months
• A piece of mail that says the customer received anything at the address.

JoinACP was created in 2023 in Denver, CO. Our mission is to make
enrolling in the Affordable Connectivity Program (ACP) and LifeLine program
more accessible. We strive to educate and further awareness to ensure all
households stay connected to emergency 911, healthcare, family, and more.
JoinACP is aware that barriers exist that prevent households from enrolling in
these programs. We have made it our mission to help them overcome those
barriers.